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Terms & Conditions – Alpha Teen Driving School

Who we are

Suggested text: Our website address is: https://www.alphateen.ca.

 

  1. Privacy Policy

Alpha Teen Driving School values your privacy. Your personal information is kept confidential and is only shared when necessary for communication, sending offers or surveys, coordinating with your instructor, or as required by law.

 

  1. Course Completion
  • Our MTO-Approved Beginner Driver Education (BDE) Program includes 30 hours of e-learning, plus 10 hours of in-car training. All components must be completed within one year of registration to qualify for certification.
  • Certification requires a minimum passing grade of 70%. Students must request a Driver’s Licence History (DLH) from Service Ontario for $12 to confirm completion, as Ontario driving schools cannot issue certificates directly.
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  1. Refunds and Administration Fees
  • Course fees are refundable within 30 days of purchase, subject to a $75 administration fee. Refunds are not available once the course begins, or an e-learning login is created.
  • Switching between e-learning options to virtual learning incurs a $100 administration fee.
  • In-car appointment cancellations made with less than 24 hours’ notice will result in a charge for the full lesson fee.
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  1. In-Car Training Policies
  • Students must have their G1 license and any necessary eyeglasses/contact lenses for all in-car lessons.
  • Alpha Teen Driving School reserves the right to cancel lessons on short notice due to weather or unforeseen circumstances.
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  1. Hamilton/ Binbrook/ Stoney Creek Specific Services
  • Alpha Teen Driving School provides services specifically tailored to students in Hamilton/Binbrook/ Stoney Creek All fees and services are applicable only to the selected city during registration.
  • Requests for special accommodations must be communicated before registration.
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  1. Acknowledgment

By enrolling with Alpha Teen Driving School, you acknowledge that you have read and understood these Terms & Conditions. Certification details may be shared with the Ministry of Transportation, the Insurance Bureau of Canada, and the MTO Course Inspector as required.