The Quick Version: if you are seeking a distinctive engagement ring or unique anniversary present, Leibish & Co. provides a powerful inventory of top-notch, colorful, and conflict-free diamonds and gems. The family-run company was functioning online since 1998 with a personal touch who has won recurring business worldwide. Leibish & Co. makes it easy to buy free stones or even to utilize its complimentary “Design a” instrument to take your own perfect little bit of precious jewelry your. With decades of experience and strong craftsmanship under their gear, Leibish & Co. is on the verge of increasing their supply to watches alongside accessories.
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Whenever Leibish Polnauer established 1st on the web diamond company in 1998, it took almost the full time to upload one picture and description to his website â but he had been a visionary just who watched prospective within the fledgling field of ecommerce. “as he sees the potential in a concept, he will do everything within his power to advance with-it,” stated Benji Margolese, Director of Content promotional for Leibish & Co.
Leibish created a fruitful, family-run procedure together with girlfriend and kids helping in management opportunities. They usually have expanded an effective web based business with workplaces located globally. Leibish & Co. is a leader in special coloured expensive diamonds and gemstones being difficult to find elsewhere. The diamonds are conflict-free, which can be a key point for all customers.
“individuals come to united states simply because they search for one thing just a little different, anything a tad bit more unique than the rest of us has actually,” Benji stated.
While Leibish & Co. provides high-quality standard diamonds, the company specializes in colorful, special jewelry. Whenever requested the reason why the company provides this type of a higher customer return rate, Benji rapidly pinpoints the primary reason.
“It really is a mixture of excellent products, great service, and jewelry created towards greatest quantities of perfection,” he stated. “The jewelry we make is not your daily, mass-produced particular product. Every piece is tailor-made to perfectly fit the diamond or gem chosen because of the customer.”
A family group Affair With private Service
Leibish & Co. is a real household company, with Leibish’s members of the family playing key parts during the organization.
Leibish functions as creator and President for the organization, while their partner, Rosi, is the business’ occasions management. Their own eldest child, Chavi, serves as the Lead Jewelry Designer â which will be a huge duty since custom jewelry accocunts for more than 50percent of this businesses business, Benji said.
Leibish’s eldest boy, Yossi, may be the President of Leibish & Co. Another child, Shmulik, that is a graduate on the Gemological Institute of The united states, could be the fundamental Diamond Buyer for your company. “Shmulik is actually, truthfully, one of the majority of talented color diamond specialists in the industry,” Benji stated.
Leibish’s boy Itzik could be the businesses COO and works their nyc office on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five youngsters, will be the businesses CFO.
“As one of the longtime people in the group, I’m able to let you know that, however, there is no relationship, they consider me, and others, part of their loved ones,” Benji stated. “everyone bring our own expertise to your business, but work together to regularly expand the business.”
Clients are additionally treated like family members at Leibish & Co., where the business invests fuel into individual service and revenue. “If you have ever dealt with one particular broker, eg, this is the exact same individual you will definitely always handle, it doesn’t matter what you may be phoning or composing in approximately,” Benji said. “we do not have confidence in passing customers to different divisions if they have a concern or certain issue they wish to deal with.”
Customers Come From throughout the World
Leibish features a number of various kinds of clients: you will find people, who primarily store through web page, stores, and people when you look at the trade company, who typically look at the business’s primary offices in nyc, Israel, and Hong-Kong.
Most Leibish & Co.’s customers are through the US. Their after that best market is Canada, followed by the uk, Australian Continent, Hong Kong, and the rest of Europe.
Customers at every stage of life shop at Leibish & Co., though most are between the ages of 35 and 54, Benji mentioned. Additionally, the business garners around 300,000 internet site check outs monthly â and keeps the majority of their customers returning.
“with more than a 70per cent return consumer score, we stay being among the most popular organizations within our niche,” the guy stated.
Colorful Diamonds & Gemstones With a “Design Your Own” Option
Leibish & Co. carries high-end jewelry, but also maintains inventory mobility, specifically for web clients, Benji said. The firm sells numerous free expensive diamonds and important gemstones, but its key products are customized jewellery projects.
“We hold extreme collection of multicolor diamond and gem stone precious jewelry, with for the rarest shades actually observed,” the guy said. “the audience is recognized well by our very own bread-and-butter items â yellow diamond and green diamond wedding bands. But we offer diamond jewelry of almost every color, and priceless gems â such as sapphires, emeralds, and rubies. We offer jewelry crafted with colorless expensive diamonds, as well, but our knowledge is in the realm of tone.”
For clients with some thing planned and want help making it a reality, Leibish & Co. provides a “Design your personal” precious jewelry instrument, which Benji said is its hottest product.
“Naturally, when shopping for a special part, folks often wish particular rocks and establishing types they’ve currently fallen deeply in love with,” the guy stated. The “Design your very own” device enables consumers to build a piece utilising the rock, placing, and metal of their choice.
“it permits these to deliver their fantasies your â with the knowledge in design,” Benji informed us.
Accessories & unique Online Tools in Store for Leibish & Co.
because it looks toward the long term, Leibish & Co. is actually slowly moving toward higher-ticket items and a lot more product variety. The organization feels comfortable branching off to new products because of the commitment and passion it relates to finest the existing creations.
“we’ve got spoken of launching a lot of different add-ons â such as for instance luxury watches, handbags, and also pens,” Benji stated. “But we chose to wait until we 1st perfected the primary collection of item, basically diamond jewelry.”
Leibish & Co. can researching ways to carry on mastering its popular site, also. One of the ways it intends to enhance the web knowledge is through exposing augmented real life attributes, which will provide digital customers more of an in-store knowledge.
As a business having its sources in colourful diamonds and e-commerce, Leibish & Co. consistently innovate in a traditional industry which views change because exception to this rule, not the guideline.